Contact
Contact us
Questions about Niki Live, about becoming a host or about creating an agency: write to the address that matches your request. We answer by e-mail only.
Contact e-mails
Agencies
Creating an agency, the invitation link, commission levels, growing your team: agency@nikilive.app
General questions
How Niki Live works, getting started as a host, partnerships: contact@nikilive.app
Account, payment and technical problems
These are handled by the official Niki Live support: use the support in the app, or write to help@imniki.com. We cannot access your account or your payments.
Before you write
To get an answer faster, include:
- Your Niki Live ID, if you have an account.
- A clear description of your request.
- Screenshots, for anything technical.
- The language you would like the answer in.
Incomplete requests take longer to process.
Response time
We aim to answer within 24 to 72 hours. Agency questions are answered first.
Helpful resources
Most questions are already answered on these pages:
Important notice
This website provides guides and information about Niki Live. All features, rules and rewards are subject to the official terms of Niki Live inside the application.